Terms of Service
Current scope and limits of Multifate.
2026-10-27
What the service provides
Multifate is operated by lycossix (team name: Mira @ Multifate). You can contact us at support@multifate.com. Multifate combines five traditional cultural systems: Bazi, Zi Wei Dou Shu, Meihua Yishu, Da Liu Ren and Tarot. It provides calculated results, short and complete AI readings, rewrites using added systems, comparisons and follow-up replies. A separate free Bazi calculator is also available. The service is for entertainment and reflection. Calculated fields and symbols are not established facts about a person’s future. AI replies may be incomplete or wrong and are not medical, legal, investment or gambling advice. No prediction or real-world outcome is guaranteed.
Optional material and generated replies
You choose a system and supply the information it requires. Binding or leaving a reference alone costs no credits. Requesting a rewrite after adding a system, a comparison or a follow-up spends the credits that action costs, which is shown beside the action before you ask for it. Leaving a reference affects subsequent replies and does not erase earlier messages. A complete reading is paid for in credits. Clearing content is a separate action.
Prices and daily credits
Prices are in US dollars, and paid services are charged in credits. USD 9.99 buys 100 credits and USD 24.99 buys 280; both are bought once, do not renew automatically, and are kept for twelve months from the successful payment date. A complete reading costs 40 credits, adding a system and rewriting the whole sheet 20, a comparison 20, and a question of your own 10. A short AI reading costs 10 credits; a member’s costs none, and an account registered on or after October 21, 2026 (UTC) that has never made a payment receives its first short AI reading free, once. Multiple-system readings and comparisons require an active membership; buying credits alone does not grant this access. No daily free credits are granted. Membership is USD 29 per month, or USD 279 a year, for 250 credits a day. A membership can also be bought as a one-time term that does not renew: the same price buys one month or one year, and access ends when that term does. Credits are spent in a fixed order: the membership day first, then credits you bought. Daily credits reset at 00:00 UTC and do not roll over; bought credits keep their own twelve-month expiry.
Payment providers
Payments are processed by Stripe, PayPal or Waffo Pancake, depending on the checkout you are shown. Card details go to the payment provider and are not stored on our servers. For an order paid through Waffo Pancake, Waffo Pancake is the seller of record: it issues the receipt and collects any tax the law requires, and the tax is shown before you pay. Refunds go back through the provider that took the payment.
Automatic renewal, cancellation and existing access
A renewing membership renews automatically at the interval and price displayed at checkout. Cancel future renewal through billing management before the next charge; access normally continues through the paid period. A membership bought as a one-time term never renews and has nothing to cancel: it ends on its own date, and no charge follows it. Upgrade, downgrade and proration features are not promised. Remaining one-off entitlements are kept after subscribing, with membership daily allowances used first; a new purchase does not automatically convert them into 7 bonus days. Canceling renewal and requesting a refund are separate actions.
Availability, failures and saved content
Only successfully saved replies use the allowance. Failed or stopped replies do not count as successful use, but technical retry limits apply. Spending limits or faults may pause generation across the service, including for paying users; another purchase cannot bypass such a pause. Check or recover the same request when its outcome is uncertain rather than buying again. Stopping or clearing prevents late content from being saved again but cannot undo AI processing already sent. Saved content can be revisited after membership expiry, subject to your clearing actions and actual retention arrangements. We do not promise permanent storage, unlimited calls or benefits not described here.
Future plan · Early access
New cultural systems open for trial once they pass testing. Which systems and when will be announced then. This is a future plan; no new system is available yet, and nothing sold today includes one.
A single reading bought without an account
Where it is offered, a reader who is not signed in may buy one complete reading of one question for USD 6.99, paid once through Stripe. The purchase covers that one complete reading only; follow-up questions, other systems and other readings are not included. The reading can be opened on the device used to buy it or through the link sent to the email address given at checkout, and both remain available for 12 months from payment. Signing in moves the reading into the account. If the payment is refunded, or reversed after a lost chargeback, access to the reading is withdrawn and it is no longer shown.
Refunds
Bought credits can be refunded in full within 7 days of purchase if none of them has been used; credits that have been used are not refunded. A first membership can be refunded in full within 7 days of its first charge if no more than 250 of its credits have been used; renewals are not refunded. A duplicate charge, or a paid service we failed to provide for 72 hours or more, is refunded or credited. Any refund right the law gives you is kept. An account ended for breaking the Terms of Service gets no refund for unused credits or remaining membership time, except where the law requires one. Canceling membership stops future renewals and keeps access until the paid period ends; it does not itself request a refund. Failed or stopped answers give their credits back on their own. A purchase made before this rule took effect keeps the refund rule in force when it was made. Include your order number when contacting support; never send card details. If a single reading bought without an account is refunded, or its payment is reversed in a dispute, access to that reading is withdrawn and it is no longer shown.
Account use
You must be at least 18 years old to use Multifate. Protect your sign-in credentials and use the correct account to claim and access content. Do not bypass access controls, abuse automated requests, submit unlawful material, provide another person’s private data without authority, or pay with a card or account you are not authorised to use. Clearing data does not automatically cancel subscriptions or remove financial obligations.
Breaking these terms, suspension and termination
These terms apply for as long as you use Multifate. If you break them, for example by bypassing access controls, abusing automated requests, submitting unlawful material, providing another person’s private data without authority, or making a fraudulent payment or payment dispute, we may act in proportion to what happened: limit or pause your use, remove the content involved, suspend the account or end it. We may do the same where we reasonably suspect fraud or where the law requires it. We may also claim for the losses a breach caused us and report unlawful conduct to the authorities. When an account is ended for a breach, unused credits and the rest of a membership period are not refunded, except where the law requires a refund. If we end your access for a reason other than your breach, the Refunds section applies to what remains. To question a decision, write to support@multifate.com. You can stop using the service at any time; clearing content and deleting an account work as the Privacy Notice describes.
Limits of our liability
The service is provided as it is and as available. To the extent the law allows, Multifate is not liable for indirect or consequential loss, including loss that follows from a decision you make after a reading, and our total liability for any claim is limited to the amount you paid us in the 12 months before the event the claim is about. Nothing in these terms limits liability that the law does not allow to be limited, or the rights you have as a consumer where you live.
Governing law and disputes
These terms are governed by the laws of the Hong Kong Special Administrative Region. If something goes wrong, write to support@multifate.com first so that we can try to settle it. A dispute we cannot settle may be brought before the courts of Hong Kong. This does not take away the protection of mandatory consumer law, or the right to use the courts, of the place where you live.
Changes to these terms and contact
We may update these terms. The date at the top of this page shows the current version. A material change to prices, refunds or account rules is posted on this page before it takes effect, and using the service after that date means you accept the updated terms. If you do not accept them, stop using the service; the Refunds section applies to what you have already paid for. Questions about these terms go to support@multifate.com.